Shipping policy
Effective Date: 12-June-25
At Wild Herb, we are committed to delivering your Ayurvedic wellness products quickly, safely, and reliably. Please read our shipping policy to understand how we handle orders and deliveries.
📦 Order Processing
-
Orders are processed within 1–2 business days after payment confirmation.
-
Orders placed on weekends or holidays will be processed on the next working day.
🌍 Shipping Coverage
We currently ship across India.
International shipping is not available at the moment.
đźš› Delivery Time
-
Metro Cities: 2–4 business days
-
Tier 2 & 3 Cities / Rural Areas: 4–7 business days
-
Delivery times may vary due to external factors such as weather, courier delays, or festive rush.
đź’° Shipping Charges
-
Free Shipping on all prepaid orders above â‚ą499.
-
A standard shipping charge of ₹49–₹99 may apply on orders below the threshold.
-
Any applicable charges will be displayed at checkout before payment.
🧾 Order Tracking
Once your order is shipped, you will receive an email/SMS with a tracking ID and a link to monitor your shipment.
📦 Damaged or Missing Items
If your package arrives damaged or with missing items, please contact us within 48 hours of delivery with supporting photos and your order number.
❌ Non-Delivery & Return to Origin
If a package is undelivered due to incorrect address or multiple failed delivery attempts:
-
It will be returned to us.
-
Reshipping will be done after re-confirmation and may incur additional charges.
đź“ž Contact Us
For any shipping-related inquiries or assistance, please reach out to:
📧 support@wildherb.in